Poor quality
The namelabels withstand 60 degrees washing in the washing machine, the highest temperature in the dishwasher, cooking, sterilizing machine, microwave, dryer and 250 degrees in the oven without the print becoming weaker. We want there to be a match between the quality and color combination you experience on the website and what you actually get delivered. If you experience a mismatch, we will compensate you.
Most common causes of errors:
i) Fault production
ii) Colors appear differently from screen to screen. You may have ordered from a computer / mobile where the colors deviate more than normal from the end result.
iii) You have chosen too little contrast between text and background.
We help you with the following:
i) If you are not satisfied, we will refund money to you.
ii) Send us an email with a picture of the namelabels you have received. Please also send us the order confirmation so that we can compare what you have received with what you have ordered.
iii) We will then refund money to you. You can expect to have the money in your account 2-5 working days after you have received confirmation of a refund from us.
