FAQ

Our name labels are iron-free and easy to attach to clothing and belongings. You don’t need an iron or any other equipment.

On clothing: Attach the name label to the care label or another smooth label inside the garment. We do not recommend attaching it directly to the fabric, as it sticks best to smooth surfaces that do not stretch. Make sure the entire name label fits on the care label without folding it around the edge.

On belongings: The name labels can be attached directly to most clean, smooth surfaces, such as lunch boxes, water bottles, sports equipment, toys and other items that need labelling.

In shoes: The name labels can also be used inside shoes. Avoid placing them directly under the heel, as friction in this area can cause them to wear out faster.

Make sure the surface is clean and dry before attaching the name label. Press firmly across the entire label, especially along the edges, to ensure it makes full contact with the surface. Wait at least 24 hours before washing the garment or item.

If the name label comes off: First, check that it was attached to a smooth surface with minimal stretch and left for at least 24 hours before the first wash. If you still experience problems, please contact us. Our name labels come with a satisfaction guarantee.

Our name labels are designed to withstand an active everyday life, including washing, spills and frequent use. When attached correctly, they stay firmly in place on both clothing and belongings.

On clothing: The name labels are machine washable at temperatures up to 60 °C and can also be used on clothing that goes in the tumble dryer. For the best adhesion, attach the name label to the care label or another smooth label inside the garment.

On lunch boxes, bottles and other belongings: The name labels are water-resistant and dishwasher safe. They can be used on lunch boxes, water bottles, cups and other items that are washed frequently.

The name labels are designed to last, but their lifespan will vary depending on where they are used and how much wear they are exposed to. In areas subject to heavy wear, such as under the heel inside shoes or on surfaces with frequent friction, both the label and the print may wear out faster.

For the best adhesion, we recommend attaching the name label to a clean, dry and smooth surface, pressing it firmly into place and waiting at least 24 hours before the first wash.

Are your name labels coming off, or is the print wearing out sooner than expected? Please contact us so we can help. Our name labels are covered by our satisfaction guarantee.

Our name labels are made from a thin, durable material designed to withstand everyday use by children of all ages. They are soft and flexible, while adhering firmly to smooth surfaces.

Each name label measures 30 × 13 mm — small enough to fit on clothing care labels, yet large enough for names and phone numbers to be easy to read. This size also works well on lunch boxes, water bottles, shoes, toys and other belongings.

The name labels are self-adhesive and iron-free, so you don’t need an iron or any other equipment to attach them. On clothing, attach them directly to the care label or another smooth label inside the garment. On belongings, attach them directly to a clean, dry and smooth surface.

The material is free from BPA and harmful substances, and the name labels can be safely used on children’s clothing and belongings.

Creating your own name labels is easy. Choose a design, enter your text and preview how your labels will look before placing your order.

You decide what to put on your name labels. Most people choose their child’s name and a phone number, making it easier for lost clothing and belongings to find their way home. You can also use just a first name, a full name or any other text that suits your needs.

We recommend keeping the text fairly short. This makes it larger and easier to read on the finished label. Check that names, phone numbers and any other information are correct before completing your order.

Once you’re happy with the design, add your name labels to the basket and proceed to checkout. We’ll then start making your name labels.

Did you notice a typo, an incorrect phone number, the wrong design or another mistake after placing your order? Please contact us as soon as possible.

Unfortunately, we cannot make changes to your name labels once your order has been placed. If the order has not yet been produced, we can cancel it instead so you can place a new order with the correct text or design.

Have you just placed your order?
Email us as soon as possible with the subject line “URGENT – cancellation request”, and remember to include your order number. We start production shortly after receiving your order, so we cannot guarantee that we will be able to cancel it in time.

If we manage to cancel your order, you will of course not have to pay for it. If you have already paid by card, the payment will be refunded. It usually takes 2–5 days for the money to appear in your account.

Your name labels are made especially for you with the text and design you have chosen. We therefore recommend always checking names, phone numbers and the design carefully before completing your order.

You choose how you would like to pay at checkout. The available payment options are shown before you complete your order.

Payment options include Visa and Mastercard, or payment by invoice or in instalments with Klarna, if available for your order.

Have you chosen to pay by invoice with Klarna?
It is completely normal for the invoice not to arrive immediately after you place your order. You can expect to receive your invoice from Klarna within a few days of receiving your name labels.

If you have received your name labels but still haven’t received the invoice after a few days, we recommend checking your email and spam folder first. You can also log in to Klarna to view payments and invoices associated with your order.

If you have questions about the invoice itself, the payment due date or your payment, we recommend contacting Klarna directly. If your question concerns your order with Merkmini, our customer service team will be happy to help.

Orders are produced and dispatched from Sweden on Mondays, Wednesdays and Fridays. Delivery times depend on the destination. Weekends and public holidays are not working days. You’ll receive an email when your order has been dispatched. Orders and letters from us are posted from postcode 246 33 Klippan, Sweden. Delivery times for letters depend on where they are being delivered. More information is available at PostNord.se.

Our name labels should stay firmly in place and withstand an active everyday life. If your labels come off, the print wears away unusually quickly or you notice any other faults, we would like to hear from you.

If the name labels come off, first check that they have been attached correctly. On clothing, attach the label to the care label or another smooth label — not directly to the fabric. On belongings, the surface should be clean, dry and smooth. Press the name label firmly into place and wait at least 24 hours before the first wash.

Normal wear can occur over time, particularly in areas with frequent friction, such as under the heel inside shoes. However, the name labels should of course last well with normal use.

Is there a problem with the print or colours?
The print on the name labels should withstand normal use and washing without deteriorating. If the print disappears or deteriorates significantly more than expected, this may indicate a manufacturing fault.

The colours of the finished name labels should also closely match the design you ordered. However, colours can look slightly different from one screen to another, and low contrast between the text and background can make the text harder to read.

If the name labels you received do not match your order, or you believe there has been a manufacturing error, please contact us. Please include your order number and a photo of the name labels so we can compare what you received with your order.

Our name labels come with a satisfaction guarantee. If they do not meet the quality you can expect, we will help you find a solution.

Our name labels are made especially for you with the name, text and design you choose. Because this is a personalised product, the usual right of withdrawal does not apply in the same way as it does to standard goods.

This means that you generally cannot return the name labels because you have changed your mind, chosen the wrong design or entered an incorrect name or phone number. We therefore recommend checking the design and text carefully before completing your order.

However, if there is something wrong with the product, you still have rights as a customer. If the name labels are faulty or defective, or you have received something different from what you ordered, please contact us so we can help.

Merkmini also offers a satisfaction guarantee on our name labels. If they do not meet the quality you can expect, we will refund your money.

When reporting a problem, please include your order number and, if possible, a photo showing the issue. This helps us handle your claim more quickly.