I ordered incorrectly
Unfortunately, we can not correct the namelabels you have created, but we can cancel your order so you can place a new one. It is only possible to cancel orders if you notify us immediately (before the order is produced and shipped).
Proceed like this:
i) Send us an email with the subject: "URGENT - will cancel".
ii) In the e-mail, you briefly describe why you want to cancel the order and state your order number
We help you with the following
i) We stop and cancel your order so you do not have to pay.
ii) If you have paid by card, you can expect to have the money in your account in 2-5 days after we have confirmed the cancellation.
iii) Although we rarely respond (once a week) and confirm late, you can be sure that we will fix the cancellation for you.
